Thinking of the people

HR and people related content on intranets generally feature highly in the most popular pages. Our HR pages are no exception, with over 20,000 visits per month to ???people??? related areas. However, over the past 24 months the attention given to maintaining these areas has not reflected this popularity. The area has suffered from old, duplicate and incomplete content.

This area is now being addressed. A project, sponsored by our HR department are now looking at ensuring content will be published within a governed, user centric structure.

The approach has two stages. First the ???ticking plaster??? ??? urgently addressing the issues with the current site. Stage two sees the complete redevelopment of HR related areas, bringing content under one structure, improved search, enhanced navigation, new taxonomy/tags and a greater focus on how the user engages with the content. Working with the Intranet team the project milestones will include stakeholder workshops, user research, design briefs, user testing and a full adoption programme to ensure a site that is sustainable moving forward.

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