Leave it to the gatekeeper

Just reading a piece by Linda Stone, who coined the term “continuous partial attention” to describe the state of today’s knowledge workers, regarding “email apnea”: the unconscious suspension of regular and steady breathing when you tackle your email.

There are even claims that the relentless cascade of information lowers people’s intelligence. We pay a high price as we struggle to deal with information of limited value.

A study by Microsoft found that once their work had been interrupted by email notification, people took, on average, 24 minutes to return to the suspended task.

The answer to this? In an ongoing knowledge sharing project for our largest community, a key element is to define and enhance the role of the Knowledge gatekeeper – the head of this ‘sharing/networking/communicating’ community. Its almost Zen-like. We have to let go of the need to know everything completely. Trust your community, and particularly the gatekeeper of a community to filter and flow the right things to you when you need to know them. It really is turning back the clock. We should no-longer feel we need to know and connect to everyone but have faith (a key word) that the community gatekeeper will guide the relevant content as and when its needed.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s