What happened to search?

Search made my Top 10 lists of Intranets Live. My notes on this included:

  • Look at the users, reach, security and scale
  • We all have the same challenges of defining the users intent
  • We are facing wider data sources – video, audio etc – both inside and outside the firewall
  • There appears little resource given to search
  • Taxonomies are almost never mentioned when we talk about search, Are we seeing the death of taxonomies?
  • Potential 2 tier intranet – one covered by search and one which is a ‘wild west’ of content. Will this create confusion for the user?

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