Sprezzatura – Is this the perfect word for the Intranet Manager?http://en.wikipedia.org/wiki/Sprezzatura This is an Italian word for being able to do your craft without a lot of visible effort. It’s a combination of elan and grace and class, sort of the opposite of loud grunts while you play tennis or a lot of whining and fuss when you help out a customer. Many people are unable to put their finger on it, but this is a magnetic trait for many of us. We want our lawyer, dentist and waiter to demonstrate sprezzatura, but of course, not particularly try to. Is this the perfect word for Intranet Managers? And I was going to order it with a tagliatelle!