Lovely piece from an IBM guy around recognising the danagers of ‘social / open’ and the big issue is the transformation within an organisation. Also nice quote from Euan Semple
“Don’t let people try to tidy up your internal use of social too soon. At least let it find its feet before you start worrying about mess. Mess is in the eye of the beholder.
Part of your job as the instigator of social in your organisation is to defend it. You are there to keep reactive forces at bay until the tool achieves a robust enough culture to look after itself. This will probably take years.“
Mess will happen, but like a child developing, that mess is part of the discovery phase. The important point for us is when to step in and declutter some of the mess.